Support & Help

Got a question, a feature request, or just want to share how you're using HeyCC? We'd love to hear from you. Pick any channel below.

Community & Contact

Telegram Group Join the discussion ↗ X (Twitter) @dxiaolong ↗ RedNote Follow us ↗ Email Support heycc@nanonn.com

FAQ

Is HeyCC free?

The app is free. You'll need a key from an AI provider (Claude, OpenAI, DeepSeek, etc.) — usage costs are charged by that provider.

Which AIs are supported?

Claude, GPT, DeepSeek and other major models. Switch between them anytime in Settings → Models.

Where are my conversations stored?

On your device, with a copy synced to your own iCloud. Our servers never see your chats. See the Privacy Policy for details.

Can I add more tools?

Yes. Add community plugins (Notion, GitHub, web scraping, etc.) in Settings → Plugins. AI can call them right from your chat.

How do I join the TestFlight beta?

Click here. If you don't have Apple's TestFlight app yet, it'll prompt you to install it first.

Which iOS version do I need?

iOS 18.0 or later, on iPhone and iPad. Upgrade to iOS 26 for the latest visual effects and on-device AI features.

For any questions not listed here, reach out via any channel above. We typically respond within 24 hours.